DRAFT: guidance text pending legal review by the owner.

Courtesy translation of the Spanish original. In case of any discrepancy, the Spanish version prevails.

Cancellation policy

The refund is calculated on what has actually been paid, depending on how many days remain before check-in.

Refund of 100% for cancellations made more than 30 days before the check-in date.
Refund of 50% for cancellations made more than 14 days before the check-in date.
Cancellations made less than 14 days before check-in are not eligible for a refund.

Cancellations are accepted until 12:00 noon (Spain time) on the corresponding date.

Instalments not yet due on a cancelled booking are no longer charged. Refunds are paid to the card used within 5–10 business days. As this is accommodation for a specific date, the 14-day right of withdrawal does not apply (art. 103(l) of the Spanish Consumer Law, TRLGDCU); this policy governs instead.